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Frequently Asked Questions
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Yes. Our mobile showroom brings the wheelchair-accessible van to your driveway. If you’re in the San Diego area, we’ll come to you so you can try the ramp with the wheelchair you use every day. Together, we’ll check how much room you have to board where you normally park, see how your chair fits inside, and show you how the tie-downs work. Your family or caregiver can join the demo and try the ramp, too.
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Start with our Free VA Mobility Guide. It includes official VA forms and helps you prepare questions for your VA care team about vehicle and adaptive equipment benefits. If you’re already working with the VA, we can provide vehicle and conversion details for your evaluation.
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We work with auto lenders and can help you explore monthly payment options based on your budget. Financing terms depend on lender approval.
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Yes. Send us the stock number or VIN of the van you’re interested in, and we’ll share its CARFAX Vehicle History Report so you can review reported accidents, ownership history, and available service records before you buy.
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Yes. If you’re new to hand controls or your driver’s license doesn’t yet reflect their use, we can help schedule an evaluation with a local driver rehabilitation specialist. The specialist will assess your driving needs, determine whether hand controls are right for you, and write an equipment prescription if appropriate. They can also recommend behind-the-wheel training and help you prepare for any driving test the DMV requires.
Once we have the prescription, Veterans Mobility Solutions will work with the equipment manufacturer to confirm compatibility and order the right parts. We’ll coordinate professional installation, a final fitting with you, and a function check before delivery. The DMV determines whether a hand-control restriction is added to your driver’s license.
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Yes. Veterans Mobility Solutions is your single point of contact, from selecting the right equipment to the final fitting. We’ll work with our installation partner and coordinate the entire setup for you.
EZ Lock wheelchair docking secures a compatible wheelchair, including many complex rehab power chairs, to a floor-mounted base. A bracket on your chair locks into the base when you roll into position. Depending on the van’s layout, you may be able to ride as a passenger or drive from your wheelchair. The vehicle’s lap and shoulder belt is still required.
A BraunAbility power transfer seat swivels the van’s original driver or front passenger seat toward the center of the cabin so you can transfer from your wheelchair once you’re inside.